Where to find your exact policy
Your reservation’s cancellation terms are shown during checkout and in your booking confirmation details. If you’re unsure, contact us and we’ll help confirm the applicable policy.
Changes and cancellations
- Requests to modify dates or guest count may be treated as a new booking, depending on availability.
- Refund eligibility depends on the reservation’s specific policy and timing.
How to request a cancellation
- Reach out via the Contact page with your booking reference and the email used to book.
- We’ll confirm the applicable terms and next steps.
Questions?
Contact us anytime—we’re here to help you understand your options.
